Terms and Conditions
Effective Date: February 7, 2025
Welcome to HeatNovaLux! By accessing or using our website (https://heatnovalux.com) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our site, services, and products, so please read them carefully before using our website or making a purchase.
1. Acceptance of Terms
By accessing or using HeatNovaLux‘s website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy, Sales Policy, Refund and Return Policy, and any other policies we may post. If you do not agree to these terms, please refrain from using our website.
2. Product Information and Availability
We strive to ensure that all products listed on our website are accurate in terms of description, availability, and pricing. However, we do not guarantee the availability of any products. All products are subject to availability, and we may limit the quantity of products you can purchase.
We reserve the right to update or change product descriptions, prices, and availability at any time without prior notice.
3. Ordering and Account Registration
To place an order on HeatNovaLux, you may be required to create an account or provide certain personal information. You agree to provide accurate, complete, and up-to-date information when creating your account or completing a purchase. You are responsible for maintaining the confidentiality of your account and for all activities under your account.
If you suspect unauthorized use of your account or any other security breach, please notify us immediately at info@heatnovalux.com.
4. Pricing and Payments
All prices on our website are listed in USD and are subject to change without notice. Prices exclude applicable taxes, shipping fees, or other charges, which will be added at checkout. We reserve the right to correct pricing errors, and if an order is affected by a pricing error, we will notify you and offer a full refund or an alternative product.
We accept payments through major credit/debit cards, PayPal, Apple Pay, and Google Pay. You agree to provide valid payment information and authorize us to charge your payment method for the total amount of your order.
5. Shipping and Delivery
Orders are processed and shipped within 2-3 business days, and delivery times vary based on your location and shipping method. Shipping fees are calculated during checkout.
For more details on shipping, please refer to our Delivery Policy. By placing an order, you agree to pay the shipping charges associated with your purchase.
HeatNovaLux is not responsible for any delays or issues caused by third-party carriers or force majeure events such as weather conditions, strikes, or technical issues.
6. Cancellations and Modifications
You may cancel an order within 24 hours of purchase, provided the item has not been shipped. Once an order has been processed and shipped, cancellations are no longer possible. If you wish to change or modify an order after it has been placed, please contact us immediately at info@heatnovalux.com, and we will assist you to the best of our ability.
7. Returns and Refunds
If you are not satisfied with your purchase, we offer a 30-day return policy. Returned items must be unused, in their original condition, and include all packaging and documentation. Please refer to our Refund and Return Policy for more information.
Items that are damaged or defective upon arrival may be returned within 30 days, and we will cover the return shipping costs. Please contact our customer service team immediately if you receive a damaged or defective item.
8. Intellectual Property
All content on the HeatNovaLux website, including text, graphics, logos, images, videos, and software, is the property of HeatNovaLux or its content providers and is protected by United States and international copyright laws.
You may not copy, reproduce, distribute, or create derivative works from any content on the site without prior written consent from HeatNovaLux.
9. Limitation of Liability
To the fullest extent permitted by law, HeatNovaLux will not be held liable for any damages, whether direct, indirect, incidental, special, or consequential, arising from the use or inability to use our website, products, or services. This includes, but is not limited to, any damages related to the performance of our products, shipping delays, or technical issues.
10. Dispute Resolution and Governing Law
Any disputes arising out of or relating to these Terms and Conditions shall be governed by the laws of the State of California, without regard to its conflict of law principles. You agree that any legal action related to these Terms and Conditions will be filed in the appropriate courts located in California.
11. Modification of Terms
HeatNovaLux reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the page. By continuing to use the website after these changes, you agree to abide by the revised Terms and Conditions.
12. Privacy and Security
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
HeatNovaLux
Email: info@heatnovalux.com
Phone: 949-481-9805
Address: 407 W Avenida De Los Lobos Marinos, San Clemente, CA 92672, USA
By accessing our website and making a purchase, you acknowledge and agree to these Terms and Conditions. Thank you for choosing HeatNovaLux!
